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Maono Link FAQ: Compatibility, Installation & Troubleshooting

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Keywords and Phrases: Maono Link, Compatible Devices, Software Issues, Software Not Recognized, Mic Not Detected, Maono Link Download, Firmware Update

Maono Link is the companion software for Maono USB microphones. This page covers supported products, installation, updates, and the most common issues customers run into.

1. Compatibility

Q1. Which products are supported by the Maono Link desktop version?

A: You can find the compatible clients for each product in the table below.

Note: If your product does not appear in the list, it is not supported.

 

Product Model Windows macOS iOS Android
DM20 ❌¹ ❌ ❌ ❌
DGM20W ✅ ✅ ✅ ✅
DM30 Series (RGB) ✅ ✅ ❌ ✅
DM40 Series (Live, Pro) ✅ ✅ ❌ ❌
DM50 ✅ ✅ ❌ ❌
PD100X Series (RGB) ✅ ✅ ❌ ❌
PD100W ✅ ❌ ✅ ✅
PD200X ✅ ✅ ❌ ✅
PD200W ✅ ✅ ✅ ✅
PD300X ✅ ✅ ❌ ❌
PD400X ✅ ✅ ❌ ✅
PM421 & PM422 ❌ ❌ ❌ ❌
PM450 ✅ ✅ ❌ ❌
PM461 Gen2 ❌ ❌ ❌ ❌
PM471 ❌ ❌ ❌ ❌
Wave T5 Mobile ❌ ❌ ✅ ✅
Wave T1 mini Mobile ❌ ❌ ✅ ❌
Wave T1 PLUS ✅ ❌ ✅ ✅
A04 ❌ ❌ ❌ ❌
A04E ❌² ❌ ❌ ❌
A04 Gen2 ✅ ✅ ❌ ❌
WM820 Series (A2, B2, C2) ❌ ❌ ❌ ❌

 

¹ A separate software is available for DM20. ² A separate software is available for A04E.

Q2. Does Maono Link support audio interfaces?

A: No. Maono Link only supports USB microphones and is not compatible with audio interfaces.

2. System Requirements & Installation

Q1. What are the current operating system requirements for using Maono Link?

A:

  • macOS: Maono Link requires macOS 11 or later.

  • Windows: Maono Link requires Windows 10 or later.

  • Linux: Not supported.

Q2. Where can I download Maono Link?

A: Click the link below to go to the download page: Maono App Download

Q3. How do I install Maono Link and connect my microphone for the first time?

A: Follow the steps below:

  1. Download the installer for your operating system from the download page.

  2. Run the installer and complete the setup.

  3. Open Maono Link and allow the permissions it requests. On macOS, the software needs Microphone access.

  4. Connect the microphone to your computer directly with the original USB cable, avoiding a docking station or hub.

  5. Select your microphone in the software. It is usually detected automatically; if it is not, see Troubleshooting.

Q4. Where can I find the Maono Link user guide?

A: Please check the section for the corresponding product model, which contains a tutorial on using the software for that model.

3. Features & Interface

Q1. What can I do with Maono Link?

A: Maono Link lets you view and adjust your microphone settings on your computer instead of on the device itself. The exact set of controls depends on your model; typically you can adjust the following:

  • Microphone gain and mute

  • EQ (presets and custom settings)

  • Noise reduction

  • Reverb

  • Monitoring level

  • RGB lighting (on models with RGB)

  • Firmware version and updates

 

Q2. Why does my Maono Link interface look different from the website?

A: There are currently two major versions of the Maono Link software.

Both versions offer the same core functionality. Compared with earlier versions, the 3.x version features a redesigned interface with a more modern and visually refined appearance. We have also upgraded the UI for some products and plan to gradually update the remaining product interfaces in future releases.

The following products are still using Maono Link 2.0:

DM30, PD400X, PM450, DM50

Maono Link 2.x

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Maono Link 3.x

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4. Updates & Firmware

Q1. Why does Maono Link keep asking me to update?

A: This is to deliver timely bug fixes and optimize software performance. For new products in particular, we rely on continuous updates to refine features and enhance stability. We recommend always keeping the latest version.

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Q2. How do I update the microphone firmware?

A: Keep the microphone connected to your computer with the original USB cable, then follow the steps below:

  1. Open Maono Link and connect your microphone.

  2. Open the device settings and check the current firmware version.

  3. If a newer version is available, click Update and wait until it finishes. The process may take a few minutes — do not unplug the microphone or close the software while it is running.

  4. The software reconnects the microphone automatically when the update is complete.

Note: Firmware updates are currently not supported on macOS. Please see the next question.

Q3. Why can't I upgrade the microphone firmware on Mac?

A: Unfortunately, macOS currently does not support microphone firmware upgrades.

5. Troubleshooting

Q1. My microphone is not recognized, so I can't use the software. What should I do?

A: Go through the checks below:

  • Confirm that your microphone supports Maono Link (see the compatibility table in Compatibility).

  • Check for updates within the software to make sure you are using the latest version.

  • Connect the microphone directly to your computer, avoiding a docking station or hub.

  • Try another USB port, and use the original cable if possible.

  • Close other audio software that may be using the microphone, then reopen Maono Link.

  • Restart your computer and try again. If the issue persists, reinstall Maono Link.

If you are using a Mac, also check the permissions in the next question.

Q2. Maono Link cannot detect my microphone on macOS.

A: On macOS, a missing permission is the most common cause. Check the following in order:

  1. Make sure your Mac is running macOS 11 or later.

  2. Confirm that macOS itself can see the microphone: open System Settings → Sound → Input and check whether the device is listed. If it is not, try another port or the original cable.

  3. Open System Settings → Privacy & Security → Microphone and turn on the switch for Maono Link. (On macOS 12 or earlier: System Preferences → Security & Privacy → Privacy → Microphone.)

  4. If Maono Link does not appear in the list, open the software first and allow the permission prompt, then check again.

  5. Quit Maono Link completely and open it again — macOS applies the permission only after the app restarts.

  6. If the microphone is still not detected, reinstall Maono Link and allow the permission prompt again.

6. Contact & Support

Q1. How can I contact the support team if I encounter technical issues?

A: If you encounter any technical issues, please contact our support team by email at support@maono.com. To help us resolve your issue faster, please include the information listed in the next question.

Q2. What information should I provide when reporting an issue?

A: Please include the following in your email:

  • Product model and serial number (printed on the microphone or its packaging)

  • Your computer's operating system and version

  • The Maono Link version you are using

  • A short description of the issue and the steps that led to it

  • Photos or a screen recording of any error message

  • Whether the microphone is connected directly or through a hub, and which cable is used

 

Last modified: 2026-10-22