1. Connection & Recognition Issues
Q1：How to connect to a computer via wired/wireless mode?
The PD100W Microphone supports both wired and wireless connections.
Wired Connection:
a. Use a data cable to connect the microphone’s Type-C port to your computer’s USB port.
b. Long-press the power button for 2 seconds to turn on the microphone (wait for it to initialize).
c. In your computer’s audio settings, select “Maono PD100W Mic USB” as the input/output device.
d. Connect your monitoring headphones to the microphone.
Wireless Connection:
a. Connect the microphone’s Type-C wireless receiver to your computer’s USB port.
b. Long-press the microphone’s power button for 2 seconds to turn it on. The blue light around the microphone’s knob will flash to start wireless pairing; the flashing stops once pairing is successful.
c. In your computer’s audio settings, select “Maono Wireless Mic RX” as the input/output device.
d. Connect your monitoring headphones to the microphone.
Q2：What to do if the computer recognizes the microphone but there is no sound?
1. Ensure the microphone is properly connected to the computer’s USB port (prefer the rear USB port of the desktop to avoid insufficient power supply).
2. Access your computer’s “More Sound Settings”:
Set the PD100W as the default recording device.
Ensure the recording volume is not muted and adjusted to an appropriate level.
Disable “Exclusive Mode”.
Enable the microphone’s privacy app permissions.
Q3：The computer recognizes the microphone but there's no sound. How to solve this?
Confirm the microphone is correctly connected to the computer's USB port (use a rear USB port on the desktop PC to avoid insufficient power).
Go to "More sound settings" on your computer, set the PD100W as the default recording device.Ensure the recording volume is not muted and the level is set appropriately.Disable exclusive mode.Enable microphone privacy permissions for applications.
If the problem persists, refer to this link: [Link to Maono article: Computer Recognizes Audio Interface/Microphone but No Sound].
Q4：How to connect wirelessly to a mobile phone (Android/iOS)?
Android Phones:
a. Use the Type-C wireless receiver and connect it to your phone’s Type-C port.
b. Open a voice recording app on your phone to start recording. For some phones, you may need to enable the OTG function in settings.
iPhones:
a. Use the Lightning wireless receiver and connect it to your phone’s Lightning port.
b. Open a voice recording app on your iPhone to start recording (compatible with iPhone 14 and earlier models).
Q5：How to connect to a mobile phone (Android/iOS) via wired mode?
Android Phones:
a. Connect the microphone’s USB port to your phone’s Type-C port.
b. Open a voice recording app to start recording. For some phones, enable the OTG function in settings.
iPhones:
a. iPhone 15 and later models: Directly connect the microphone’s USB port to the phone’s Type-C port.
b. iPhone 14 and earlier models: Use a Lightning-to-USB adapter to connect the microphone to the phone.Open a voice recording app to start recording.
2. Function & Parameter Explanations
Q6：What is the role of audio parameters (sample rate/bit depth)?
The PD100W supports 2-channel, 24-bit, 48kHz audio output, meeting studio-quality standards to ensure recording clarity and detail.
Q7：How to adjust monitoring output?
1. Open the Maono Link software and find the “Monitoring Output” module.
2. The interface displays two options: “Mic-PD100W” and “Computer”.
3. Select the desired monitoring source(s) based on your needs (can enable one or both).
Q8：What is the microphone’s battery life? When to charge it?
Battery Life: Approximately 30 hours on a full charge (tested under simulated usage: 15% RGB brightness, 15% gain, 15% noise reduction).
Charge Status Indicators:
Battery ≤20%: The orange indicator light flashes twice every 15 seconds.
Charging: Orange light stays on around the knob.
Fully charged (power on): Orange light stays on.
Fully charged (power off): Light turns off.
Q9：How to adjust the microphone’s light effects?
1. In the Maono Link app, tap “Lights” to adjust RGB light effects in real time.
2. Three light modes are available: Fixed, Breathing, Loop.
Cycle mode: Does not support color adjustment.
Fixed/Breathing modes: Support RGB color selection.
All three modes support brightness adjustment.
3. You can save up to 2 custom light colors, and edit/delete/replace them in real time.
3. Software & Device Compatibility
Q10：How to use the Custom EQ function?
1. Open the Maono Link software and find “Equalizer” under the “Scene” tab.
2. Use preset modes (e.g., Original Sound, Podcast, Gaming, Singing) or create a custom preset:
Click “New” to manually adjust the 5-band EQ (frequency range: 20Hz-20kHz) to enhance bass, reduce noise, etc.
3. Click “Save” to store your custom preset.
Q11：Does it support connection to an audio interface?
No. The PD100W does not have an XLR port. It only supports direct connection to computers or phones via the USB-C port.
Q12：Which operating systems support the desktop Maono Link software?
Windows: Windows 10 (version 1809 or later; Windows 11 (32/64-bit).
macOS: macOS 13.5 or later.
4. Mode Differences & Troubleshooting
Q13：How to fix microphone noise or static?
Current Noise (Hissing Sound):
a. Keep the microphone at least 1 meter away from strong electromagnetic devices (e.g., routers, induction cookers) to avoid interference.
b. Replace the USB cable or port to eliminate line interference.
Environmental Noise (Buzzing Sound):
a. Enable noise reduction (on the microphone body or via software).
b. Use a windscreen to reduce airflow noise.
c. Record in a quiet environment to avoid background noise.
5. Battery Life & Power Supply Issues
Q14：Why does the microphone disconnect frequently or have insufficient power when connected via USB?
1．Avoid using overly long USB extension cables (recommended length: ≤3 meters) to prevent voltage loss.
2．For laptops: Use a USB port while the laptop is connected to a charger (avoids power limits in battery mode).
3．Replace with a powered USB hub to improve power stability.
Q15:Does the microphone support charging via a power bank? Can it be used while charging in wireless mode?
The microphone supports charging via a power bank.
It can be used while charging in both wired and wireless modes (orange light around the knob indicates charging):
Wired mode: Automatically enters “charge-while-use” mode when connected.
Wireless mode: Connect a charging cable to the microphone to enable “charge-while-use” mode.
6. Compatibility Issues
Q16:Why is the microphone not recognized by professional software (e.g., Adobe Audition/Logic Pro) after connecting to a Windows/Mac computer?
1．Verify your OS version meets requirements:
Windows: Windows 10 (version 1809) or later.
macOS: macOS 13.5 or later. (Older versions may have driver compatibility issues.)
2．Check system audio settings:
Confirm the PD100W is recognized. If not, re-plug the microphone and restart the software.
Select the PD100W as the audio input device.
3．Update the microphone’s firmware to the latest version via Maono Link.
7. Function Operation Issues
Q17:Why does sound distort due to excessive microphone gain?
1．Reduce the “Microphone gain” slider via the Maono Link software (recommended initial value: 10-13).
2．Maintain an appropriate distance between the microphone and sound source (10-20cm; no closer than a fist’s distance) to prevent clipping/distortion.
8. Software Usage Issues
Q18:Why can’t I download/open the Maono Link software, or why does it crash frequently?
1．Verify your computer’s OS is compatible (see Section 3.3 for requirements).
2．Uninstall the software completely using the “Uninstall” program in the installation directory, then download and install the latest version.
3．Disable your computer’s antivirus software or firewall (to prevent process blocking).
4．Use the default installation path (C: drive).
9. Device Maintenance Issues
Q19:How to clean the microphone’s pickup head if it has dust or causes static?
1. Turn off the microphone’s power.
2. Use a dry, soft brush to gently remove dust from the pickup head surface.
3. Wipe the metal mesh with a cotton swab slightly dampened with anhydrous alcohol (ensure the swab is semi-dry to avoid liquid seeping inside). Wait for the alcohol to evaporate before use.
4. Store the microphone in a dust bag when not in use for a long time to prevent moisture or dust buildup.