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DGM20 – FAQS & User Guide

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I. Connection & Basic Usage

1. How to Connect to a Computer

Step A: Connect the microphone Connect End A of the cable to the microphone and End B to your computer.

Note: End B features a detachable USB-C connector, allowing flexible use with USB-C–only devices such as MacBooks and modern laptops.

Step B: Set as default input device After connecting, open your system’s sound settings and set DGM20 / Maono Microphone as the default input device for recording, streaming, or calls.

 


2. How to Connect to a Smartphone

Detach the cable into the USB-C connector and connect it to your phone. For Android devices, please enable OTG in system settings before connecting the microphone.

Tips: Some Android systems hide OTG under Advanced Settings or More Settings. If the microphone is not recognized, check there first.


3. How to Connect to a Tablet

Detach the cable into the USB-C connector and connect it directly to your tablet. Most USB-C–based Android tablets are supported.


4. Can I Connect This Microphone to a Camera or Action Camera?

No. The DGM20 is a USB digital microphone and cannot be connected directly to DSLR, mirrorless, or action cameras.


5. Can I Connect the DGM20 to an Audio Interface or Sound Card?

No. USB microphones output digital audio and cannot function as analog input devices for audio interfaces.

For a detailed technical explanation, please refer to: Why Can't I Plug My USB Mic Into My Audio Interface?


6. Does the DGM20 Support High-Impedance Headphones?

This depends on the impedance rating of your headphones. Higher impedance headphones require stronger amplification and may result in lower volume levels.

Please refer to the comparison guide below for detailed testing results: Can High-Impedance Headphones Work with a PC, USB Microphone, or Audio Interface?


7. How to Mount the Microphone on a Boom Arm

Follow the tutorial below to properly mount the DGM20 on a boom arm or microphone stand, ensuring stability and safe operation.


8. Excessive Noise in Recordings

If you notice background noise or interference, please refer to the following troubleshooting guide: How to Solve Common Noise Issues with USB Microphones


9. How to Achieve Cleaner Voice Recordings

You don’t need expensive equipment to improve audio quality. With basic environmental adjustments, you can significantly enhance clarity. See the guide below: Clean Voice Recording with Minimal Investment


10. Issues that may arise after connecting to the desktop client

II. Feature Details & Operation

1. Noise Reduction Adjustment & Recommended Settings

As shown in the software interface, you can manually adjust the noise reduction level. Recommended values:

  • Light background noise: 52

  • Moderate background noise: 64

  • Heavy background noise: 82

Tips:

 If noise remains noticeable at higher settings, the issue may be environmental rather than software-related. We recommend reviewing the following guides:


2. How to Change RGB Lighting Colors

Lightly tap the RGB control area on the top of the microphone to cycle through lighting colors.


3. How to Turn Off the RGB Lighting

Press and hold the RGB control area on the top of the microphone to turn off the lighting.


4. How to Stop Hearing Your Own Voice (Monitoring)

On supported models, the software includes a Monitor option. Simply uncheck this option to disable real-time microphone monitoring.

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Tip:

Under normal conditions, no firmware update is required. The software is ready to use after installation.

If the “Monitor Switch” or “Sound Enhancement” button does not respond or has no audible effect, please update the microphone firmware to version 1.0.9 or later.


5. Output Volume Is Too Low

Open the companion software and enable Sound Enhancement to increase the output volume.


6. LED Indicator Meanings

  • Red: Microphone muted

  • Blue: Noise reduction active

  • Green: Normal operating mode


III. Software Guide

1. How to Download the Software

Download the DGM20 toolkit from the link below: DGM20 Toolkit Download


2. Firmware Update Failed – What Should I Do?

If your DGM 20 device's firmware update is stuck at 0% and won't begin, please do not proceed with normal methods. This problem can be fixed by utilizing the dedicated forced update tool provided below. This specialized tool is designed to bypass initialization errors and connection issues, ensuring you can complete the firmware upgrade safely.

Click below to download and use the Firmware Update Tool for a manual update

Heads up ⚠️: You'll need to plug in the mic again after the update

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3. Software Feature Overview

Please refer to the article below for a complete overview of software functions.

DGM20 Software User Guide


4. No Response When Connecting to the Software

Please verify the following:

  • Confirm that your microphone model supports Maono Link

  • Ensure the software is updated to the latest version

  • Connect the microphone directly to your computer’s USB port, avoiding USB hubs or docking stations


5. Third-Party Software Setup Guide

You may refer to configuration guides for other Maono devices. Although models differ, audio software settings follow the same principles.

Maono Device Audio Configuration Guide


6. Is macOS Supported?

Currently, the DGM20 does not support companion software on macOS. This is expected behavior and does not affect basic recording functionality.


IIII. Additional Information

1. Microphone Power Specifications

48kHz/24Bit


2. Care & Maintenance

  • Avoid liquid contact: Never spray liquids or cleaners directly onto the microphone capsule or diaphragm

  • Keep dry: Always store the microphone in a dry environment and avoid long-term exposure to moisture


3. Technical Specifications

Mic Type Condenser Microphone
Polar Pattern Cardioid
Frequency Response 50Hz~20kHz
Sampling Rate/Depth 48kHz/24Bit
Flexibility -3d BFS±3dB(Max gain)
S/N 73dB

 


4. How to Verify Product Authenticity

Follow the steps in the guide below to verify your product: How to Verify Whether a Product Is Genuine


 

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DGM20 Software User Guide
Last modified: 2025-12-10