Part 1: Basic Connection and Recognition Issues
Q1: the audio interface indicator light does not turn on after connecting to the computer?
- Replace the data cable🔌: You must use the original USB-C cable (generic USB-C cables may only support charging, not data transmission, or be incompatible due to different protocols).
- Replace the port🖥️: If connecting to a desktop computer, it is recommended to use the USB port at the back of the host (the front USB ports have unstable power supply).
Q2: the audio interface indicator light does not turn on after connecting the audio interface's OTG port to a mobile phone, and the phone cannot use the audio interface?
An additional USB-C charging cable is required to connect to the audio interface's USB-C port for power supply when using it with a mobile phone.
Q3: No sound is recorded on the computer after connecting a condenser microphone to the audio interface?
Check if the 48V phantom power on the audio interface is turned on; turn it on if it is off (the indicator light shows red🟥 when activated).
Q4: The computer fails to recognize the "Maono P1" device after the audio interface is connected?
- Check the cable🔌: The connected USB-C cable must support data transmission and not just charging. It is recommended to use the USB-C cable included in the package.
- Check the port💻: Try replacing the USB port on the computer.
- Download the latest driver from the official website and restart your computer after installation.
- For Windows computers: Open Device Manager, go to Sound, video and game controllers, check if Maono P1 is disabled, and enable the device if so.



Part 2: Detailed Explanation of Button and Port Functions
Q5: What is the purpose of the Main out port?
For connecting active monitor speakers.

Q6: What is the function of the Camera port?
Exclusive for video shooting📷: Connect it to the camera's microphone port with a 3.5mm audio cable to directly record high-quality human voices processed by the audio interface, eliminating the need for post-production audio-visual synchronization.

Q7: How to enable the audio interface's monitoring function?
- In default mode: Short-press the "direct monitor" button (the indicator light turns green🟩) to activate direct monitoring mode.
- In live stream mode: Short-press the "direct monitor" button (the indicator light turns purple🟪) to enable monitoring.
Part 3: Software Usage
Q8: How to connect and use with OBS?
1.Open OBS and add Audio Input Capture.

2.Select the P1 audio input device.

The basic sound settings on OBS are completed after the above operations.
Q9: How to connect and use with Studio One?
1.Visit the official website to download and install the P1 driver "Maono ProStudio".
2.Open Studio One and click the audio interface icon under Settings.

3.Select Maono as the audio device and click OK.

4.After the settings are completed, create a new project to start recording.

Part 4: Audio Issues (Abnormal Sound/No Sound/Echo, etc.)
Q10: No sound during recording/live streaming after the audio interface is connected to the computer?
- Check if the gain knob on the audio interface is accidentally muted🔇 (the knob's aperture stays solid red⭕ in this case); short-press the gain knob again to unmute.
- Check if the audio interface's gain knob is set too low, resulting in inaudibly low volume. The gain level can be judged by the proportion of the green light in the knob's aperture—the larger the gain, the higher the proportion of green light.
- Check if the computer's input settings are set to the P1 audio device and verify the volume bar level.

- Check if the audio input volume on third-party recording or live streaming software is set too low or muted.
Q11: Sound is only heard in one ear of the headphones?
When the audio interface is not in live stream mode and only one microphone is connected, the recorded sound will only be heard in one ear (stereo mode is active at this time). Long-press the "direct monitor" button to enable live stream mode (the indicator light turns purple🟪 or blue🟦), where the audio output is mono and the microphone-recorded sound can be heard in both ears.
Q12: There is a humming/buzzing sound when the audio interface is connected to the computer?
- Do not hold the microphone by hand; use a mic stand to fix it instead.
- Ensure the USB cable and XLR cable are securely connected, especially the microphone port.
- Do not use adapters!! First, replace the USB port the audio interface is connected to. For desktop computers, use the USB ports at the back of the host.
- The inherent background noise of the audio interface or ambient noise in a normal environment: Move to a quieter environment to use the device.
- Excessively high microphone gain or a noisy environment, causing the microphone to pick up ambient sound beyond the audio interface's noise reduction threshold: Lower the microphone gain to resolve the issue.
- Aging computer ports or poor grounding, or aging mains power circuits/power strips leading to electric leakage and persistent humming: Try using a different computer in another environment, or test with a mobile phone instead.
- Strong electromagnetic radiation from electronic devices near the microphone (e.g., WiFi routers, video lights) causing interference: Move to a different environment (e.g., from the living room to the bedroom).
- Noise caused by software incompatibility: Use the computer's built-in voice recorder for recording and close third-party software to avoid software conflicts or noise from audio effects.
- For mobile devices (phones/tablets): Apple devices must use MFI-certified cables; for other brands, use original adapters as much as possible.
For more detailed troubleshooting steps, please refer to https://faq.maono.com/docs/microphone-noise. Although the audio interface devices differ, the troubleshooting methods are the same.
Q13: Audio clipping/distortion occurs?
- Check if the gain knob on the audio interface is set too high— the aperture will show red🟥 if the sound is overloaded. Adjust the input gain to an appropriate level by rotating the knob or enabling automatic gain control.
- Check the computer's sound settings and lower the audio input volume if it is set too high.

Part 5: Advanced Q&A
Q14: Will a dynamic microphone be damaged if the 48V phantom power is accidentally turned on?
Safe under standard operation: No current loop is formed for the 48V voltage when using standard XLR cables, so damage is unlikely.
High-risk operations: ⚠️ Hot-plugging the microphone with 48V phantom power on; ⚠️ Using non-standard cables.
✅ Safe practice: Always turn off 48V phantom power before plugging or unplugging the microphone.
Q15: Can dynamic microphones and condenser microphones be used together?
Operation requires caution:
- If 48V phantom power is a global switch: ⚠️ Condenser microphones require 48V power on, while dynamic microphones can withstand it but are not recommended for long-term power supply; ⚠️ Ribbon microphones are strictly prohibited from being connected!
- Optimal solution: Ensure 48V phantom power is controlled by separate channels before using the two types of microphones together.
Q16: How to select the sample rate/bit depth?
| Usage Scenario | Recommended Settings | Notes |
|---|---|---|
| Live Streaming/Video | 48kHz / 24bit | Industry standard, balancing audio quality and performance |
| Music Production | 44.1kHz+ | Compatible with CD standards |
| Important Tip | Do not blindly select 192kHz | Blindly choosing 192kHz will consume huge hard drive space and increase computer load, with no obvious sound quality improvement for general streaming. |